Contact

Get in touch

Email reaches a person, not a ticket queue that routes to a deflection page. Pick whichever address is closest and we will move it if it lands in the wrong place.

General and sales

Whether FullArc fits how your business runs, pricing, migrating from another system.

hello@getfullarc.com

Product support

Something is not working, or is not doing what you expected. Include your account name and roughly when it happened.

support@getfullarc.com

Security reports

Vulnerability disclosure and anything you believe puts customer data at risk. We do not pursue researchers who report in good faith.

security@getfullarc.com

Privacy and legal

Data access, correction and deletion requests, data processing agreements, and formal notices.

privacy@getfullarc.com

Already using FullArc?

Support requests move faster from inside the app, because the account and the affected record come with them. Sign in and use the help option in the dashboard, or write to support@getfullarc.com from the address on your account.

Reporting a security issue

Please do not open a public issue or post details before we have had a chance to respond. Send what you have to security@getfullarc.com — including the steps to reproduce it and anything you did or did not access — and we will confirm receipt and keep you posted through the fix. See our security page for what we do and do not currently claim.

Postal address

For legal notices that must be served in writing: 305 Larry Uteck Blvd., Unit 301, Halifax, NS B3M 0P8, Canada

By telephone: +1 (780) 830-8726

Notices sent by email to legal@getfullarc.com are also effective under our Terms of Service.